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outkasta
Known Participant
August 20, 2021
Question

15.4 M1 Premiere Program Monitor freezes frequently as editing session goes by.

  • August 20, 2021
  • 3 replies
  • 1458 views

M1 Macbook brothers and sisters,

 

My Program Monitor freezes a lot in 15.4 M1 native version. Monitor freezes, but timeline still moves. Nothing I can do to play monitor, but quit and reopen PR. Do you have the same issue? Almost every editing session I encounter this issue.

 

This topic has been closed for replies.

3 replies

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EnduringHero
Participant
December 1, 2021

I'm having the exact same issues. The Stats are showing no issues in terms of CPU, GPU, or RAM. I have cleared the Media cache, and I'm viewing  at 1/4 in the program monitor. The files I'm using are 1080, 30fps, MP4s recorded from my phone. Very basic timeline.

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    EnduringHero
    Participant
    February 14, 2022

    Hey all,

     

    I found that the issue with me was that I was hosting the project folder and footage on my external hard drive. Moving the entire project file including footage onto the Mac itself fixed the issue perfectly. 

     

    My workflow now consists of editing the footage on the computer itself, and then moving the project onto an external after I'm done.

     

    Hope this helps everyone!

      L
      lucyb91785867
      Known Participant
      February 15, 2022

      Ah thats a shame it has to be like that to work. I am working on a feature film so that is not viable in my situation as it would terrabytes of footage. I am wokring off a desktop lacie and disk speed test says it runs 200-300mbps so it should be fast enough, have my media cache to an external SSD. This used to work fine before but for some reason not anymore 😣

      M
      mayjain7130546
      Participating Frequently
      September 9, 2021

      Hi @outkasta , 

      Can you please share any media file which is causing the issue ? (and possibly screen recording of the issue)

      We would check at our end and revert back with details.

       

      Thanks,

      Mayjain

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      lucyb91785867
      Known Participant
      February 14, 2022

      Having the eact same issues an it is annoying to say the least. My assitants do not have that issue at all and they are woking on intel iMacs.  I have a macbook pro M1 16 inch with 32gb memory. I am editing pro res lt footage on a desktop lacie with 250/mbps drive speed and my media cache is running off an external ssd. I do not want to up version to the 2022 PP as it has soo many unusable glitches still that I found 15.4.1 as the better of the two evils. Please revert to us so we know what the issue can be how we can remedy this asap

      Kevin J. Monahan Jr.
      Kevin J. Monahan Jr.
      Legend
      August 20, 2021

      What kind of footage? Have you done any troubleshooting like deleting media cache or deleting preferences? Let us know, outkasta.

       

      Regards,
      Kevin

      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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      outkastaAuthor
      Known Participant
      August 20, 2021

      Hi Kevin,

       

      They are A7M3 HLG2 footages. I haven't done that. How do I delete media cache or preferences? For my intel Mac, I never encounter this issue, not to mention this frequently. So I don't really know the methods you mentioned. 

       

      I feel like it's a M1 kind of thing, because I never have my program freezes while timeline can still be played. So I report it here.

       

       

      O
      outkastaAuthor
      Known Participant
      August 20, 2021

      *never have my program monitor freeazes while timel;ine can sitll be played.

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