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derekp73725495
Participant
January 15, 2019
Question

2019 version 13.0.2 keeps crashing. Anyone recommend best stable version?

  • January 15, 2019
  • 2 replies
  • 417 views

Hi,

I find the latest 2019 version 13.0.2 keeps crashing and often freezes. I managed to use it for a few days but its really bad now. I noticed many people complaining about this update. What is the last stable version people has the lest trouble with? Currently installing 12.1.2 to test it.

Wish they hadn't integrated it so much with the cloud, pretty sure thats the problem.

Thanks.

    This topic has been closed for replies.

    2 replies

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    felirbe
    Participant
    January 17, 2019

    My PP13 also keeps crashing.

    I try to open a file, he asks to locate some 'missing' files. After I locate the files, it crashes.

    It was running perfectly on a especific project, but it doesnt work anymore. I can't understand why it keeps happening.

    Specs: MacBook Pro (Retina, 15-inch, Mid 2015)

    2,5 GHz Intel Core i7

    16 GB 1600 MHz DDR3

    AMD Radeon R9 M370X + Intel Iris Pro 1536 MB

    D
    derekp73725495Author
    Participant
    January 15, 2019

    OK,  for all the people complaining about the 2019 update, version 12.1.2 runs great so far - that is it opens and I finally created a project and imported footage without the damn thing crashing, so I'm sticking with that version.

    Christian.Z
    Community Expert
    Christian.ZCommunity Expert
    Community Expert
    January 15, 2019

    Are you trying on a fresh new project? or a project from a previous PP version?

    Can you make sure that CUDA is enabled? Can you share detailed specs of your system?

    D
    derekp73725495Author
    Participant
    January 16, 2019

    If by CUDA is enabled you mean enabling GPU acceleration when creating a project then yes, set to metal.

    Opening an old project was impossible. New project was OK but then it crashed a few times so I thought I'd try an older version, and like i said 12.1.2 runs far better, no issues so far.

    Managed a small project last week when I downscaled the 4k clips to HD - though it did crash and refuse to restart (kept hanging) after I opened essential graphics until I reset the internet connection.

    Specs are  macbook air

    1.6 GHz Intel Core i5

    8 GB 1600 MHz DDR3 RAM

    Graphics Intel HD Graphics 6000 1536 MB

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