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Participant
June 1, 2021
Question

2021 created captions not working.

  • June 1, 2021
  • 2 replies
  • 588 views

I'm adding Arabic captions to a clip, I have added the language to my PC and have chosen South Asian and Middle Eastern to my track settings.  They show properly in my text panel and timeline but not the preview window.

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2 replies

Stan Jones
Community Expert
Community Expert
June 1, 2021

I had not seen this pattern: Caption Track set to Asian, correct in Text Panel and in the Timeline; Xs in the Program Monitor.

 

This happens when the font you pick does not support Asian characters. Change from Myriad Pro to Arial as a test.

 

Stan

 

Participant
June 2, 2021

Thank you Stan, yes this is it!

Stan Jones
Community Expert
Community Expert
June 2, 2021

Excellent!

Ann Bens
Community Expert
Community Expert
June 1, 2021

Please post screenshot the caption window and timeline.

Participant
June 1, 2021

Hi,

So I'm adding the Arabic to what is already there but they aren't showing as text.

 

Thanks