Inspiring

Answered

22.6.2 (Build 2) broke Essential Graphics

Forum|Forum|3 years ago
October 7, 2022
7 replies
295 views

22.6.2 (Build 2) auto updated this morning and Essential Graphics no longer works - UI unresponsive, won't retrieve templates, can't edit text. Tried rebooting and downgrading to previous version. Neither helped. Suggestions...?

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Correct answer jphelps2630

Got it working! Remove all plugins, located the cache on a new SSD. Seems to have cured the problem.

Thanks for the support!

J

jphelps2630AuthorCorrect answer

Inspiring

Got it working! Remove all plugins, located the cache on a new SSD. Seems to have cured the problem.

Thanks for the support!

J

jphelps2630Author

Inspiring

System details:

Intel(R) Core(TM) i7-12700KF 3.60 GHz

32.0 GB (31.8 GB usable)

Nvidia RTX 3060

Windows 64 v22H2

Adobe Creative Cloud with 10 apps loaded. All up to date.

Hope this helps.

J

jphelps2630Author

Inspiring

Complete uninstall - reboot, uninstall removing everything, reboot, reinstall. Nope. Still broken. Essential Graphics panel still unresponsive.

J

jphelps2630Author

Inspiring

Also tried creating an entirely new project: Nope. Still broken.

J

jphelps2630Author

Inspiring

Updated to latest Nvidia Studio driver: v517.40 - Nope. Still broken.

Tried resetting preferences: Nope. Still broken.

Ann Bens

Community Expert

Reset preferences

Peru Bob

Community Expert

If NVIDIA graphics, make sure to use the latest Studio Driver from NVIDIA (NOT the Game Driver).

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