Inspiring

Question

23.4 super slow?

Forum|Forum|2 years ago
May 11, 2023
22 replies
1917 views

Very excited to download the latest version (23.4).
Right away I noticed a severe lag and lack of responsiveness to my workflow.
Every click, every operation taking seconds to respond.
And then, after just working for 15mins or so, I'd get the Mac's "Spinning beach ball of death" and the software would stay in that state forever
I even went to bed and returned to see if t did anything 8 hours later - nope.
Tried restarting, purging caches, dumping preview-renders, creating a new project and only dragging in sequences that were required.
Well, I had to master a project and wasted a day trying to make 23.4 work. So I went back to 23.3.
And right away everythign was back to normal.
After I mastered my jobs, tried installing the new software, and started working in a much smaller project.
I took the time to transcribe 8x 1 hour long interviews and I was excited to find and select the pieces I wanted.
But it was, again, excruciating slow.
And again, it just seized up.

Anyone experiencing these issues?
Editor sad.
><((º>

MacPro 2019. 96gigsRAM, 3.2 GHz 16-Core Intel Xeon W

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Jonah Lee Walker

Inspiring

Any word BrownFish? I have already literally purged all Premiere Pro settings. What makes me think it isn't plug ins, is the Beta runs fine for me, it is just 23.4 of Premiere that is so slow.

- Jonah Lee WalkerVideo Editor, Colorist, Motion Graphics Artist

F

FPS_FishAuthor

Inspiring

Time has passed and a number of people have upvoted my concerns (thank you!)

On various other platforms and Youtube channels I voiced my concerns and issues and got thumbs up.

But it is hardly a chorus of tens of thousands.

So at this point one has to consider the possibility the issue is hyper-local and potentially self-inflicted.

I decided it is either my preferences, settings, plugs, extensions .... or all four.

So I committed to a major purge in Premiere.

saved my PremierePro personal user settings to the cloud
made screen captures of all my favourite workspaces
made note of plugins and extensions installed (there were a handful I no longer use and I made note to purge them completely)
deleted every old workspace
quit PremierePro
made a copy of my current project
copied backups of preferences and presets folders for existing versions (you have to hunt down the special folders depending if you're on a Mac or PC - good luck)
removed all plugins including AE Scripts, 3rd party "outside" installs, rogue extensions and more; used uninstaller where possible or did it my deleting files from Library folders manually
removed all the old versions of Premiere preferences, settings and more; even just the near empty folders that Adobe leaves behind for you
removed all old versions of Premiere application folders
used Creative cloud to uninstall Premiere (and, yes, I chose delete settings!)
restarted my system
installed the latest PremierePro version
held down the Option key (on Mac) and started Premiere
checked all the boxes in the setup options (clear caches, turn off plugins, etc) and continued startup
created a brand new super-clean, zero contents project
opened the project
opened the copy of my old project and dragged all the bins from the old to the new; closed old project
saved the project
systematically went through and re-created new settings from scratch one at a time
saved the project
quit PremierePro and restarted system again

And now ... we try Premiere and see what happens.

If I don't have any issues, I'll install a few favourite extensions and see how it goes. 🤞

Stay tuned.

><((º>

F

FPS_FishAuthor

Inspiring

Done it multiple times. It's not the cache. I've deleted my preferences too...just in case. No no difference. I'm having similar issues with Adobe Media Encoder. I'm guessing the code has some kind of memory issue that our systems are vulernable to.

D

DjAligator14

Known Participant

Oh i've done that many times and nothing has changed.

MyerPj

Community Expert

One thing you should always do is delete the cache files with every update. They've made it easy now, just hold down shift as you click to start PP, set the right option on the dialog, and done.

D

DjAligator14

Known Participant

Premiere is slower and slower with every new version. I can't even edit anymore. It takes ages to corect a cut and if you start edit multicam it's worse than windows vista. You need a quantum computer to work and maybe not even then.

V

Vito23415602vtae

Participating Frequently

Same here on M1. The sad thing is, the update should especially bump up the speed on M1 macs. Sadly, its just the opposite. Totally unresponsive. Reverted back.

F

FPS_FishAuthor

Inspiring

Boy, I sure wish we could use the latest version of software, It would be nice to know if Adobe acknowledged the issue are are working on it. 🤷‍♂

C

CRFlanagan

Inspiring

I had a similar experience after I upgraded on my 2020 27" 5k iMac. (Monterey 12.6.6, 3.8GHz 8-core Intel i7, 128gb ram, AMD Radeon Pro 5700 XT). Worked great for most of the day, but after about 5 hours of working steady, it started the beach ball lagging. Never crashed, but after several reboots, uninstalling - reinstalling, cache clearing, etc... it never resolved. So I downgraded back to 23.3 and all is well, for now... (knocks on wood with fingers crossed)

L

lars bjarnem23433538

Participant

Same here.

Both om intel Mac and M1Max

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