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Participant
June 3, 2024
Answered

24.4.1 Timeline shortcuts stop working randomly until timeline panel is reactivated

  • June 3, 2024
  • 5 replies
  • 367 views

I have searched and can't find anyone else with this issue. Timeline shortcuts (ex add edit, ripple trim, etc.) randomly stop working even when the timeline panel has the blue border showing that it is the activated panel. I'll be cutting footage and randomly a shortcut doesn't work. I then have to reselect the timeline panel and it will begin working again. The important thing to note here is that this doesn't happen because I moved to the effects control panel or the program panel. I can make 3 or 4 cuts, move clips up and down, all using shortcuts, and then randomly the panel becomes unresponsive to shortcuts until I click the timeline again. 

 

Version 24.4.1. Is this just a bug or am I missing something? I started work the other day to find that Premiere had auto updated itself and that makes it even more annoying! Any help would be great.

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Correct answer Trent Happel

Thanks for the confirmation and sorry for the trouble. This is fixed now in 24.6 beta and should go into a release version as soon as possible.

5 replies

Trent HappelCorrect answer
Participating Frequently
June 3, 2024

Thanks for the confirmation and sorry for the trouble. This is fixed now in 24.6 beta and should go into a release version as soon as possible.

Participant
June 3, 2024

Actually, yes this is exactly what's happening. I'm sorting footage and moving a clip up to track 2 and then it becomes unresponsive. Glad it's a known issue.

 

Thank you!

Participating Frequently
June 3, 2024

Are you by any chance moving a clip when this happens? If so, this is a known issue (after moving a clip in Timeline, shortcuts do not work until you give focus again) that we believe have fixed with 24.6 beta 009 or later (if you would like to verify)

Participant
June 3, 2024

Thanks! Just switched from Windows to Mac a few months ago, so I didn't realize auto update would be turned on by default on installation.

 

Just reset preferences and cleared cache and the issue remains.

Ann Bens
Community Expert
Community Expert
June 3, 2024

You can turn off auto update in the CC desktop app.

Tried resetting preferences?