4k Full Screen - Image Cropped/Zoomed?

Forum|Forum|9 years ago
January 24, 2017
7 replies
3168 views

I just got this brand new 4k Monitor Link for Reference and I'm editing 3840 x 2160 footage. When I press Control ~ to go into full screen playback mode, the image I'm seeing is only about 25% or so of the actual frame.

Here is the full frame:

Here is what happens when I press full screen:

Any ideas?

This topic has been closed for replies.

W

wawa_xxiv

Participant

If you're experiencing this issue and have multiple monitors with different resolutions, try setting your 4K display as the primary monitor in Windows settings. Then, restart Premiere Pro to see if it resolves the problem.

S

Sumeet_Kumar_Choubey

Adobe Employee

Hi Eleonora89,

Please let us know if the steps provided by Cristian helped in resolving your issue or not?

Regards,

Sumeet

S

Silverfox39

Participating Frequently

I have the same problem. Any solutions?

C

Cristian Serrano

Participant

Hi! I've had about the same problem =P Turns out sometimes Premiere doesn't play nice with the Windows scaling. I work with a QHD+ and when I have it at 175% scaling, it only shows the top left corner at around 125% zoom (in fullscreen). Putting the scaling back to 150% fixed the issue.
Hope it helps someone reading this. Cheers! =P

R

Ritz5E99

Participant

I have the same problem and I'm new to Adobe, so I don't know what that solution really means. Can anyone simplify that?

Richard van den Boogaard

Community Expert

If you right-click on your desktop and choose screen settings, you can adjust the scale and layout properties. Apparently, playing with these variables solves the issue.