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Participant
December 17, 2023
Question

4k video is freezing after export (playback freezing).

  • December 17, 2023
  • 1 reply
  • 128 views

Updated to latest PP version. After exporting a small 4k video, the video (H264 drone video at 4k) freezes upon playback. Music still going, but video jumps to different points. Need this explained/solved ASAP, client waiting for this video. Thanks. 

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1 reply

Ann Bens
Community Expert
Community Expert
December 17, 2023

If you want help: post comp specs, Premiere version and build, MediaInfo info in Treeview on footage used, sequence settings and export settings.

https://mediaarea.net/en/MediaInfo