A lot of blue screen due VIDEO_MEMORY_MANAGEMENT_INTERNAL in premiere pro 2023

Question

Recently I've had a lot of problems with the new version of premiere pro.
I got an rtx 2070 super 8 gb, ryzen 9 3900x and 64 ram, but when editing in premiere pro, I use transitions, that are in another project of premiere pro, when I open it, it takes a lot of my gb of the graphic card, when using it with my main project (that isn't a heavy one, it's just a reel of 45 seconds)
And ends up giving me a blue screen of the video memory.
I didn't have this problem before at all with the previous versions of premiere pro.
If anyone knows how to fix this I'd be very glad.

Thomas Yang · Answer

Hi @K-4TTO, thank you for reporting. Sorry to hear what you have been expericeing. We are here to help.

To start, can you help share the graphics driver version you are using with your RTX 2070 Super? There were some known driver issues related to VIDEO_MEMORY_MANAGEMENT_INTERNAL and had been fixed in recent Nvidia drivers. To best of my knowledge, 531.41 Studio Driver is what we recommend for now.

If updating driver alone didn't help, it is always worth trying out the latest beta build. We had some Lumetri Color related improvement specifically on gpu memory usage that should be available to the upcoming 23.4 release. Btw what was the version of PPro you were using that didn't manifest the problem?

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