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FranAnt
Participant
March 1, 2022
Question

A low level-exception occured in Adobe Player (Player: 5)

  • March 1, 2022
  • 1 reply
  • 521 views

Since months I can't drag any media in my cutting window. Everytime I give it a try, this low level exception appears. I tried everything. I went through every YouTube tutorial and when i tried to install another version, there were other exceptions. When i try to drag it my video in, Premiere Pro freezes 

Please help me

This topic has been closed for replies.

1 reply

Kevin J. Monahan Jr.
Kevin J. Monahan Jr.
Legend
March 1, 2022

Hi FranAnt,

Sorry. This does not appear to be a camera original. It looks like a download. Anything that is downloaded might have frame rate issues that you need to correct. Try downloading the free app Shutter Encoder and rewrap the .mp4. See if that works for ya! Let us know if it works out or not...

 

Thank You,

Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
F
FranAntAuthor
Participant
March 3, 2022

Windows says that I shouldn't install this application, so I won't do it.

Kevin J. Monahan Jr.
Kevin J. Monahan Jr.
Legend
March 4, 2022

Odd. I wonder why. It's a great little app. You can also try Handbrake. It's just not as full-featured.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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