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judithg73329977
Known Participant
July 22, 2020
Question

a low level exception occurred in: DeviceController:4"

  • July 22, 2020
  • 1 reply
  • 316 views

I'm losing my mind over this.  I've read some of the threads but noting is helping.  Can someone help.   Is there a way to roll back to an older version?   Thanks in advance. 

This topic has been closed for replies.

1 reply

S
Adobe Employee
Sumeet_Kumar_Choubey
Adobe Employee
July 24, 2020

Hi there,

 

We're sorry about this. We can get this checked. Please let us know the version of Premiere Pro that you are using and the system specs (OS, CPU, GPU & RAM). Also, when exactly are you getting this error in Premiere Pro? Let us know, we're here to help.

 

Thanks,

Sumeet

A
andy0D44
Participant
September 24, 2020

Hi 

 

I'm getting this alot too, at no particular time

On premiere pro 14.4 and  my laptop is -

Any thoughts 

Thanks

Andy

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