A low-level exception occurred in: (Exporter) v13

Forum|Forum|7 years ago
October 22, 2018
2 replies
4118 views

Hi. I'm getting this error when opening Premiere, it happens before I even create a new project. It has only been giving me this error since the latest upgrade to v13. I'm reading a lot of forums on low-level exception errors, but can't find one relating to exporter.

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Correct answer thomash4938863

thomash,

Please update to 13.0.1 and report back. Are you clear of this issue?

Thanks,
Kevin

Hello Kevin,

yes thank you, update to 13.0.1 clears the issue.

Best regards

Thomas

Averdahl

Community Expert

What are you exporting to, .avi, .mov, .mp4, etc, etc and what settings do you use? Please post an image like the one i posted here.

T

thomash4938863

Participating Frequently

the information did not pop up during or before export,

it occured every time when opening Premiere.

Averdahl

Community Expert

Yes, i understand that but without details such as Export Settings as you can see in my image makes helping impossible. It would be great to know what media you have on the timeline as well.