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AdamSoyercaster
Participant
March 30, 2023
Question

A low-level exception occurred in: Importer MPEG:39 error...

  • March 30, 2023
  • 2 replies
  • 675 views

This error has been occurring regularly and consistently for as long as I can remember, every few days, sometimes daily.  Sometimes is "A low-level exception occurred in: Importer MPEG:81", sometimes "A low-level exception occurred in: Adobe Scopes..." 

 

My system details:

Windows 10 Pro 21H2

GeForce RTX 3060 12 GB (Studio driver, always the latest),

Intel(R) Core(TM) i9-10900F CPU @ 2.80GHz 2.81 GHz

32 GB RAM 3600 MHz DDR4
(I always have the latest version of Premiere Pro CC)

 

All my hard drives are NVMe SSDs, cache files and video files are on a separate drive than the system - a really fast Samsung 980 Pro. I usually edit at 25fps, H.264, 1080p. This project is just like that, although some files from the gopro or drone are 4K and .mov But the same errors can pop up and with a simple project, where there are, for example, a few FullHD video files and a couple of photos jpg or png. However, in the current one, where there are a lot of these files sometimes it is impossible to do anything and the error pops up immediately after turning on the program. The only thing left is CtrI+Alt+Delete and killing the process. Premiere Pro does not respond, does not close otherwise. And so sometimes dozens of times, despite restarts, shutting down browsers and various processes. Then there are a few hours of peace and errors again. And so on and so forth. Sorry for grammatical errors, but I do not write in my native language.

This topic has been closed for replies.

2 replies

Participant
July 27, 2023

Hola aun no lo has resuelto? tengo el mismo problema y ya no se que hacer.

Participant
April 4, 2023

I have the same problem. Have you solved it?