Skip to main content
Participating Frequently
Mar 4, 2025 9:09 PM UTC
Question

A single .mts file Thru Adobe Media Encoder to mp.4 has No audio - yet other clips are fine.

.mts files from same shoot with AVCHD were converted to mp4 using Encoder. BUT one clip 9 min., will NOT encode with audio.  Weird , 23 other clips from long interview all are fine  in Premiere.  Any ideas? I even tried handbrake for that one clip. No audio.  Does it help to change the extension?  Any help appreciated. 

3 replies

MyerPj
Community Expert
Community Expert
Mar 4, 2025 9:25 PM UTC

Try Shutter Encoder, I like it much better than Handbrake.

 

Use Shutter Encoder to convert the files (before editing) to constant frame rate. Maybe try ProRes LT or even ProRes PROXY format within Shutter Encoder for easy to edit formats with 'better' files size. https://www.shutterencoder.com/en/

 

Translate
MyerPj
Community Expert
Community Expert
Mar 4, 2025 9:24 PM UTC

Show us what you have on that clip in MediaInfo:

 

You can use the free MediaInfo program to get info on your clips. Get the program from the link below and using the 'Tree' view post a screenshot of your clip info: https://mediaarea.net/en/MediaInfo/Download

 

Translate
MyerPj
Community Expert
Community Expert
Mar 4, 2025 9:24 PM UTC

I have a few .mts files, I don't recall what I shot them on, but they are from 2018. I've included some MediaInfo below, I dropped it into a project, dropped the clip onto the New Item button, to create the sequence with the one clip, selected Export (as below) and I got an .mp4 that had audio.

 

 

 

 

 

Translate