Skip to main content
A
Anonymous
March 21, 2022
Question

Able to see Closed Caption button onced video has rendered

  • March 21, 2022
  • 2 replies
  • 480 views

The issue I am having is being able to produce the CC button when I have captions.  Tried rendering video with captions in place and no CC button appears in the player.  Is there a certain setting I must do or missing?  I have v15.4 of Premiere Pro.

This topic has been closed for replies.

2 replies

Stan Jones
Community Expert
Stan JonesCommunity Expert
Community Expert
March 22, 2022

Also, Candy, what player are you viewing the export in?

 

Stan

A
Anonymous
April 5, 2022

Hi, got the closed caption button to show, had to re-install 14.0 version, but now I cant get captions to show on preview before rendering for the embed output file.  It seems I cant have the closed captioning button and captions to show at the same time.  I have it set to 708 service 1 and I tried the 608 

A
Anonymous
April 6, 2022

Candy, well, version 14.0 (the last version of that series was 14.9) was PR 2020. PR 2020 was the final version with the OLD caption workflow. The version 15.4 you reported in your first post had the NEW workflow.

 

We can help you either way, but let us know which version you actually are using, and post screenshots of what you are seeing.

 

You can have both versions installed, just don't uninstall old versions.

 

Stan

 


Using 14.0, but it is my understanding that from what an premiere pro expert from adobe told me premiere pro does the captions, just can't produce a closed caption button for people to turn on and off... it is up to the media player we choose to view the video in if it has a closed caption button.

Kevin J. Monahan Jr.
Community Manager
Kevin J. Monahan Jr.Community Manager
Community Manager
March 21, 2022

Hey there Candyce,

Sorry about that. In the Export Settings dialog box, under Captions, which choice did you select? Sidecar, burn-in, or embed? What was your output format? Or is it set to "None?" Let me know.

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    A
    Anonymous
    March 22, 2022

    I have chosen sidecar...haven't tried embed and I didn't want to choose burn because I want the students to have the option to turn off closed captioning in the video.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices