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Known Participant
June 16, 2023
Answered

Abobe Premiere CS6 installation Error

  • June 16, 2023
  • 2 replies
  • 932 views

Hi,

 

I'm encountering an error when attempting to install Adobe Premiere Pro on a Mac computer. Whenever I attempt to launch the installer, it says that it can't initialize and that I need to download the Adobe Support Advisor. I've attached a screenshot of this notification to this post. 

 

Does anyone have a solution to this issue?  

This topic has been closed for replies.

2 replies

Bo AWMAuthor
Known Participant
June 26, 2023

Thanks Peru Bob. The solution on the webpage link you provided did the trick. 

Peru Bob
Community Expert
Community Expert
June 26, 2023

You're welcome. 

Ann Bens
Community Expert
Community Expert
June 16, 2023

Adobe Support Advisor does not exist anymore.

What is the source of the installation? DVD or download from your account?

Post computer specs.

Bo AWMAuthor
Known Participant
June 16, 2023

Hi Ann,

 

Thanks for your response. I downloaded the installer from https://prodesigntools.com/adobe-cs6-direct-download-links.html.

 

I'm trying to run the installer on a 2014 MacBook Pro running MacOS Mojave.

Processor 2.8 GHz intel Core i7

Memory 16 GB 1600 MHz DDR3

 

If you need any other information, you can let me know.