About a "license" subscription

Forum|Forum|5 years ago
October 6, 2020
1 reply
288 views

Hi, recently I introduced my card in a subscription to get the license of a music track, specifically the named "Kissed by a Rose". After I introduced it, I wanted to save my video but my license to that track was still not sucribed. Somebody Help! I would appreciate it very much!

This topic has been closed for replies.

R Neil Haugen

Legend

I take it this was the stock options via the Essential Graphics panel?

I'd check on the Adobe Stock forum also ...

Neil

Adobe Stock user forum

Everyone's mileage always varies ...

J

José Antonio5CF6Author

Participant

Hi, Neil. No, this was the stock options via the Essential Sound panel. When I wanted to buy the license for that track, I got a tab to subscribe to the first-month free plan. Then, I inserted my card and pressed the button 'send payment'. I returned to my video, ready to export it, but it warns me that I still don't have the license for that track. I don't know what happened there or how it will proceed. Can you help me, please?

R Neil Haugen

Legend

This is a user-to-user forum, and I'm another user ... the Adobe Stock forum that I mentioned would have support staffers monitoring that would be the ones you'd want to get to.

Neil

Everyone's mileage always varies ...

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded