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Participant
May 25, 2017
Answered

ACCESS DENIED MESSAGE

  • May 25, 2017
  • 3 replies
  • 868 views

Hi, I'm in the final phase of creating a DVD of an Adobe CS5 video for a community group and part way through the process I get the message "Access Denied".  The video is for a church's 300th Anniversary celebration.  I've never run into this problem before and can't figure out how to solve the problem and get the DVD that they need.  If anyone knows the answer, I sure would appreciate the help.  Thanks for your time and consideration. 

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Correct answer John T Smith

Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL Windows permissions may help... this is REQUIRED if you are creating a dual layer DVD

3 replies

Participant
May 26, 2017

     Thank you so much for the solution to my problem.  This is the first time that I've gone on line to ask a community to help me...  Your solution worked perfectly.  I am so grateful...  Thank you again...

Stan Jones
Community Expert
Community Expert
May 26, 2017

If John's suggestion does not work, do you have a slideshow?

Let us know if run as administrator works!

Participant
May 26, 2017

I cannot believe one – that I found this group…  two – that I could do what you were telling me to do…  and three – that it worked!  I have been struggling for almost two weeks trying to create these dvd’s and had even prepared the group that I was helping for the possibility that I might not be able to finalize the project for them and that they might need a backup plan.  I am so grateful that you approved my request and that the answers were ones that I could do.  Thank you so much for your help!  I can now continue to finish not only this project but some others that needed to be finished for special groups.

Thank you so much for you assistance.

Gratefully Yours,

Judy

[details removed by Ussnorway]

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
May 26, 2017

Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL Windows permissions may help... this is REQUIRED if you are creating a dual layer DVD