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Participant
May 21, 2022
Question

Adobe audio not working

  • May 21, 2022
  • 2 replies
  • 623 views

I used to edit videos with my headphones on, but after the latest update it stopped working. Whenever I play back a video the audio doesn't play and it's not a problem with the headphones and I've already quintuple checked the audio preferences. The audio just won't work through the headphones but the audio works without them, and the headphones work in every other application.

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2 replies

neil wilkes
Legend
May 23, 2022

@William24548937526z 

What audio hardware are you using please, out of sheer curiosity?

Also are you on Mac or PC, ASIO or MME if the PC?

 

@Ann

When you say 'Make sure Default Input in the Audio Hardware in the Preferences is set to No Input', where on earth is that hiding please? It's certainly not there on my W10 setup (and how I loathe W10 too) - see screenshot attached

 

Headphones works fine for me....

Community Expert
May 23, 2022

It seems you don't get the Audio input option with an ASIO driver, you do with mme

Ann Bens
Community Expert
Community Expert
May 21, 2022

Make sure Default Input in the Audio Hardware in the Preferences is set to No Input.

Participant
May 21, 2022

I tried this as well, still doesn't work

Kartika Rawat
Community Manager
Community Manager
May 22, 2022

Hi there!

Sorry to hear that. Can you post the screenshot of the Audio Hardware? Have you tried resetting preferences?

 

Thanks,

Kartika