Skip to main content
Community Expert
Apr 15, 2025 10:39 PM UTC
Question

Adobe Genuine Service Alert

Why am I suddenly getting this pop-up alert regularly?

All my apps are paid for and managed through the Creative Cloud app.

 

5 replies

MyerPj
Community Expert
Community Expert
Apr 16, 2025 3:34 AM UTC

Do you have 'Adobe Genuine Service' installed? Perhaps uninstall it.

Translate
Community Expert
Apr 16, 2025 5:52 AM UTC

Yes - uninstalling it has stopped the pop-ups every 20 minutes.

Translate
Peru Bob
Community Expert
Community Expert
Apr 15, 2025 11:27 PM UTC

@Jeffrey_A_Wright 

Note that OP is a Community Expert.

Translate
R Neil Haugen
Legend
Apr 16, 2025 1:31 AM UTC

Yup. And heavily knowledgeable at working within Adobe's systems. too.

 

Doubly bizarre.

Translate
Everyone's mileage always varies ...
R Neil Haugen
Legend
Apr 15, 2025 11:03 PM UTC

Yowza! That would be past annoying.

Translate
Everyone's mileage always varies ...