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Community Expert
April 15, 2025
Question

Adobe Genuine Service Alert

  • April 15, 2025
  • 3 replies
  • 2262 views

Why am I suddenly getting this pop-up alert regularly?

All my apps are paid for and managed through the Creative Cloud app.

 

3 replies

MyerPj
Community Expert
Community Expert
April 16, 2025

Do you have 'Adobe Genuine Service' installed? Perhaps uninstall it.

Community Expert
April 16, 2025

Yes - uninstalling it has stopped the pop-ups every 20 minutes.

Peru Bob
Community Expert
Community Expert
April 15, 2025

@Jeffrey_A_Wright 

Note that OP is a Community Expert.

R Neil Haugen
Legend
April 16, 2025

Yup. And heavily knowledgeable at working within Adobe's systems. too.

 

Doubly bizarre.

Everyone's mileage always varies ...
R Neil Haugen
Legend
April 15, 2025

Yowza! That would be past annoying.

Everyone's mileage always varies ...