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Terence Chu Jenq Yong
Terence Chu Jenq Yong
Participant
April 15, 2026
Question

Adobe has detected my device wrongly and result in reaching limit where I have to sign out and sign in again everytime

  • April 15, 2026
  • 1 reply
  • 12 views

Adobe has detected my device wrongly and result in reaching limit where I have to sign out and sign in again everytime
 

I am using LAPTOP-G68JMUAC everytime always got prompt by this error

I am using LAPTOP-G68JMUAC everytime and always got prompt by this error then was forced to sign out and sign in again.

    1 reply

    jamieclarke
    Community Manager
    jamieclarkeCommunity Manager
    Community Manager
    April 15, 2026

    Hi ​@Terence Chu Jenq Yong - Can you check this article: Creative Cloud app prompts to sign in repeatedly for current versions

    Terence Chu Jenq Yong
    Terence Chu Jenq YongAuthor
    Participant
    April 15, 2026

    it is present
    my antivirus is the same as always and never encounter this issue for years, it started to happen last month

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