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Known Participant
August 30, 2013
Question

Adobe Media Encoder CC - You Need to Add Unsupported CUDA Cards to supported_cuda_cards.txt

  • August 30, 2013
  • 4 replies
  • 24886 views

Hi Folks

I'm running on a Mac Pro with an NVidia GTX 770 with 4GB. Premiere Pro CC utilizes the GPU for playback and export but will give you a warning when you first enable CUDA in Mercury Playback Engine. However...

I was noticing that when I queued the export to Adobe Media Encoder CC, it was taking forever to encode simple queued sequences.

After doing a bit of research on the internet and even in these forums I realized that while Premiere Pro was being ok with supporting a non-supported card, Media Encoder was not. I added the GTX 770 to the supported_cuda_cards.txt file locate here: /Applications/Adobe Premiere Pro CC/Adobe Premiere Pro CC.app/Contents/ (you will need to be slightly geeky to find and modify this file - more info than I care to provide in this post but you can look up how to locate files in Mac OS).

Voila! AME now encodes super speedly, like 4 times as fast as before!!!

Thought I'd just provide this little tip for people experiencing this problem.

Adobe... can you do something about this? I know it's a corner case but really - maybe something in AME preferences or something... Like "Use CUDA capable card even if not on supported CUDA list" checkbox or something.

Now I can get back to work.

-Keith

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    4 replies

    Paleus
    Participant
    January 21, 2016

    Can someone please help me find the file I need to edit using CC on Windows PC?

    I'm also not sure what I need to add to this .txt file as I am not entirely sure what my video card is.

    Any help would be much appreciated.

    Gazzaspi
    Participant
    August 31, 2013

    Thanks Keith, well spotted..big improvement for me as well.

    Gary

    Legend
    August 31, 2013

    Dude, I never thought of doing this.  I ran some tests and found that AME no longer respects GPU acceleration like it did in CS6.  PP no longer requires the hack for it to work, I assumed AME wouldn't need the hack either and that Adobe purposefully disabled it in AME for some reason.

    I love that you figured this out, and thank you for posting.

    jasonvp
    Inspiring
    August 31, 2013

    Jim Simon wrote:

    Dude, I never thought of doing this.  I ran some tests and found that AME no longer respects GPU acceleration like it did in CS6.

    I suspect this is why my export tests were so much faster than yours were.  I just deleted the file, which has the same effect as adding the cards to it.

    FWIW, I deleted the OpenCL file as well, so that I always have the choice between the two.

    Legend
    September 1, 2013

    That was likely it.

    John T Smith
    Community Expert
    Community Expert
    August 31, 2013
    Known Participant
    August 31, 2013

    Thanks John, Done. I'm probably  not the first person to encounter this problem don't you think?