Adobe Premier Pro CC showing White Screen

Hi everybody.

Since a few days I'm experiencing the same issue on my Mac. Unable to finish my project.

I tried the workaround above that seems to have helped some of you but in my case. Instead of fixing the problem I now receive a complete black Premiere surface when switching to "Standard"-workspace. And one of my three screens still turns white a few seconds after launching Premiere.

I run a setup with GeForce 120 GT and Quadro 4000 on OSX 10.11.6, Mac Pro 4.1

Maybe somebody has a suggestion, why that still happens and how to avoid the problem?

Thanks and good luck for everyone!

Tobias

Thanks Heinz for the workaround - this is the one that worked for me.

Although I was already on the colour workspace - so I switched to another workspace, then switched back to colour. Re saved. Then when I opened it said media pending and I was good!

Like another poster said - make sure you save before quitting.

I am now scared to restart my computer or quit premiere pro - but hopefully it's fixed now.

Why has this still not been fixed by Adobe? It's super annoying. Premiere doesn't close properly and has to be killed by using the task manager as well.

Having the same problems now too. Windows 10 64 bit and Geforce GTX 970.

I also notice that when you exit out of premiere, it's not fully closed when you look under task manager. It's still there and wasting memory.

After trying all the options posted on this thread, I found another issue that resolved my exact same problem. I'm currently using Windows 10 64bit, it turned out that changing the Scratch Disk location worked for me.
I originally had it located to my Hard drive (G:),
when i switched it over to my SSD storage (D:) it worked perfectly fine after that.
Premiere is installed in (C:)

File > Project Settings > Scratch Disks

For instance:

--------------------------------------------------------------------

From

*Captured Video: Same As Project

*Path: G:/Premiere Scratch Disk

*The rest I had it located to the same location
--------------------------------------------------------------------
To

*Captured Video: Same As Project
*Path: D:/Premiere Scratch Disk
*The rest I had it located to the same location

-------------------------------------------------------------------

I think this will fall in line with the recent Nvidia posts as well along with a few potentially relevant details.

First off, I'm running a computer I built within the last two months with a GeForce 980 Ti. I originally noticed the problem a few days ago, did some searching and ultimately corrected it at the time by updating Nvidia drivers. Nothing I can recall has changed since I updated a few days ago, and I've only had a few restarts, but the original problem seems to have returned. Neither CUDA nor software rendering seem to make a difference.

The preview screens aren't black or white or anything to suggest an encoding issue; just the dark-gray color of Premiere until you resize the window and make it apparent something is wrong. I also use Photoshop and Illustrator pretty often and don't see any hardware acceleration issues there.

Also trying Heinz' recommendation didn't appear to affect anything either.

EDIT: I was eventually able to work around the problem by reconnecting a random monitor and restarting Premiere. My guess is it resets a glitched graphics driver or something. I generally run three monitors, all I ended up doing was just unplugging the HDMI cable of one of them, waiting a few seconds then plugging it back in. At the moment it looks like this needs to be done after every restart, but luckily a relatively simply process.

Has a fix been found for this?

I'm running on win 10 and have all my drivers updated for my NVIDIA GTX 970.

HandsomeDragon‌ Has there been any REAL fix for this? so that we can use our GPU and still edit in Adobe cc 2015.

So I have a really odd version of this.

I have been using CC 2015 for a few days, all ok, and as I was downloading some Lynda tutorials, I left my computer on overnight.

Came in this morning, and I have white screen on program panel.

I changed setting to software playback and it's fixed, however I have been using the OpenGL hardware playback all week with no issues, and I have applied NO windows or driver updates between going to bed and getting up!

What's going on?

I had this problem with the white playback screen earlier, managed to fix it by downgrading AMD Catalyst driver from 14.9 to 14.4. I updated the drivers yesterday and that seemed to break it for me.

Premiere Pro CC 8.0.1 (21) build (GPU acceleration enabled)

High Bitrate Uncompressed .avi files (recorded gameplay)

Windows 7 Ultimate x64

AMD FX 8350

Crossfire Radeon 7970

32GB DDR3 1866Mhz

Hope this helps anyone!