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Participant
October 23, 2019
Question

Adobe Premier Pro Crashing on Startup on my MacBook

  • October 23, 2019
  • 1 reply
  • 89 views

Premier Pro is crashing everytime I start it up. It doesn't open up.

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    1 reply

    Vishu_Aggarwal
    Participating Frequently
    October 23, 2019

    Does it show any error? Also, let us know the premiere pro version & Mac OS version.

     

    As of now, I would recommend resetting preferences as follow - 

    To reset preferences and plug-in cache at the same time, hold down Shift-Alt (Windows) or Shift-Option (Mac OS) while the application is starting. Release the Shift-Alt keys or Shift-Option key when the splash screen appears.

    Vishu AggarwalAdobe Certified Instructor, Professional and Expert