Adobe premier pro version 12 won`t import MOV files

Same happen with me..its just a copy paste error..
copy again thos file from.. whr u copy last time..
and replace them..it work

(play all thos file with any player ..if they cant play it replace them)
(no need to downgrade or upgrade ur software)

Same happen with me..its just a copy paste error..
copy again thos file from.. whr u copy last time..
and replace them..it work

(play all thos file with any player ..if they cant play it replace them)
(no need to downgrade or upgrade ur software)

(u cant import them .coz they r faulty files)

and try to upgrade ur quick-time player

This has not been answered or resolved. No matter what I do, I cannot upload a video file to premier pro CC 2018. The audio plays and the video does not. My files are .mov. I have converted to mp4 to no avail. mpeg2 to no avail. Changed through adobe encoder. Nothing is working.

At this point, I dont know what else to try except to simply go to a non adobe product.

So I will answer here so people who are suffering can find relief ..

it is more complicated than I thought and I I had to use DJI users brains to help me

1- I have DJI Phantom pro 4 ,I shot in 4K , it produces footage with MP4,MOV file format ,either one I could`t import to PrPro

I am using windows as OS .

2- I changed the format to MPG ,others suggested change it to AVI ,MP4 ,etc ,non worked for me except MPG

now this solved the import problem but the footage was so slow to run and dropping frames, I know some one might say  this is 4k ,but my PC is supposed to handle 4k , another problem was exporting the project ,Adobe crushed many times and couldn`t render the project .

3- run Adobe media encoder

4- Transcode the footage to Cineform codec using Gopro codec

5- This will transform your MPG to MOV which is NOW  PrPro friendly but it is huge ,which is not a problem to me since I don`t have space issue on my pc

6- Now I am running 4k footage on  Adobe Premier smoothly and no issue what so ever with rendering and exporting to 4K as well .

Here is a link of Youtube video for more help with Edit 4K Footage Easy with Adobe Premiere Pro and Cineform - YouTube

I forgot to mention ,they are 4k files ,it seems it is universal problem to all DJI drone users as I gleaned from my search

Of course Premiere supports mov, its the codec that can give issues.

Change mov to mp4 see it that will work,

MOV is basically an Apple product, so you need Quicktime from Apple to read the file on a Windows computer

Since there are problems with QT (it is no longer supported by Apple) read below

Remove Quicktime NOW http://blog.trendmicro.com/urgent-call-action-uninstall-quicktime-windows-today/

-http://blogs.adobe.com/creativecloud/apple-quicktime-on-windows-update/

-and http://blogs.adobe.com/adobecare/2016/04/16/quicktime-on-windows/

-I do not have QT so I do not know how this is done, but I did read a message that the QT player is the problem, so if you select an option during QT install to install ONLY the codecs, and not the player, you won't have security problems

-I do not have any part of Quicktime installed on my Win10 computer, but I did install VLC which "seems" to have installed "something" which allows me to edit my Canon camera MOV files in Premiere Pro

VLC Player http://www.videolan.org/vlc/index.html

-I've never done so, but VLC is said to be able to convert video to a new format

PP CC doesn't support .mov AFAIK (Rule of Bethesda - is it a bug or feature, who knows) open them in Windows Movie Maker and save that as an mp4 (or any other file type) and you'll be able to import to PP