Issue - When I load up Adobe Premiere, I get a notification that I'm unable to load third-party audio plug-ins. Then, I'm opened up to the main page of Adobe Premiere. When I try to open ANY file or start a new project, the program immediately stops responding and I have to force quit it. I have gone through my files and clicked permissions on in Application Support files, uninstalled and reinstalled the program, and tried to reset the preferences cache. Adobe Premiere Pro version number: Version 25.0 (Build 61) Operating system - macOS Sequoia 15.01 System Info: CPU, GPU, RAM, HD: CPU Apple M1GPU (Intel-based Macs and PCs)GPU driver (PC)RAM Memory is 16 GB Hard Drive Macintosh HD (69 GB free of storage) Video format: I have been using regular mp4 files for importing and editing. Workflow details: It's any project or file. Steps to reproduce - (Very important!) 1. Open up Adobe Premiere 2. Attempt to click new project or open an existing project 3. Immediate crash/freeze Expected result - Opening up any project fileActual result - Crashing and freezing

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Bianca31955062tgpq

Participant

Question

Adobe Premiere Crashing - Cannot Load Third-Party Audio Plug-Ins

Forum|Forum|1 year ago
November 17, 2024
6 replies
710 views

Issue - When I load up Adobe Premiere, I get a notification that I'm unable to load third-party audio plug-ins. Then, I'm opened up to the main page of Adobe Premiere. When I try to open ANY file or start a new project, the program immediately stops responding and I have to force quit it. I have gone through my files and clicked permissions on in Application Support files, uninstalled and reinstalled the program, and tried to reset the preferences cache.
Adobe Premiere Pro version number: Version 25.0 (Build 61)
Operating system - macOS Sequoia 15.01
System Info: CPU, GPU, RAM, HD:
- CPU Apple M1
- ~~GPU (Intel-based Macs and PCs)~~
- ~~GPU driver (PC)~~
- RAM Memory is 16 GB
- Hard Drive Macintosh HD (69 GB free of storage)
Video format: I have been using regular mp4 files for importing and editing.
Workflow details: It's any project or file.
Steps to reproduce - (Very important!) 1. Open up Adobe Premiere 2. Attempt to click new project or open an existing project 3. Immediate crash/freeze
Expected result - Opening up any project file
Actual result - Crashing and freezing

This topic has been closed for replies.

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defaults8ugshg2b3m9

Participant

Solved my problem. Thank you!

jamieclarke

Community Manager

Hi @Bianca31955062tgpq - please see this article on updating permissions for folders that are read only https://helpx.adobe.com/x-productkb/multi/preferences-folder-read-only-error.html

let us know if this helps your issue

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Bianca31955062tgpqAuthor

Participant

Hi Jamie,

I checked and I had the permissions already set to "Read and Write." I'm still getting this error:

jamieclarke

Community Manager

Hi @Bianca31955062tgpq - Can you select the 25.0, and Premiere Pro folder, then right click and select get info. Can you post a screenshot for us. It sounds like some folder in the chain doesn't have permissions or is possibly locked.

In the sharing and permission section it should say <User> (Me) read and write

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Bianca31955062tgpqAuthor

Participant

I tried your solution @jamieclarke and it gave me the following error:

Initialization Failure

The directory '/Users/[myuser]/Library/Preferences/Adobe/Premiere Pro/25.0' could not be created. Please check the validity of the directory path or parent directory protection or permission rights.

Following @Peru Bob 's note, I also cleared up about 100 gb of space, so now I have 100 GB of space to work with on my laptop.

Now when I open it up, it gives me that error above.

jamieclarke

Community Manager

Hi @Bianca31955062tgpq - Please let us know if these steps help resolve your issue?