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Este tema ha sido cerrado para respuestas.
Mejor respuesta de Kevin J. Monahan Jr.

Roll back to 13.0.1 and see if that works.

Kevin

2 respuestas

Kevin J. Monahan Jr.
Community Manager
Community Manager
January 7, 2019

Roll back to 13.0.1 and see if that works.

Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
John T Smith
Community Expert
Community Expert
December 22, 2018

1st, Read http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html

-also AVG antivirus causes problems https://forums.adobe.com/thread/2138787

2nd, Dual video problems - Do you have dual graphics adapters?

Go to the Windows Control Panel and select Hardware and Sound and then select Device Manager... In Device manager you click the + sign to the left of Display Adapters... and see if 2 are listed

IF YES, read below

-http://forums.adobe.com/thread/1001579

-link to why http://forums.adobe.com/message/4685328

-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0 to select a display adapter

-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-nvidia-optimus-technology/2