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Participant
September 20, 2021
Question

Adobe Premiere fechando sozinho

  • September 20, 2021
  • 3 replies
  • 4875 views

Isntalei o Adobe Premiere no meu PC e ele simplesmente fecha sozinho após carregar fotos e vídeos. Preciso de ajuda para resolver o problema.

This topic has been closed for replies.

3 replies

Participant
September 10, 2024

Acontece o mesmo com o meu, nçao sei o que fazer. Assim que crio o projeto ele fecha o premiere.

 

Peru Bob
Community Expert
Community Expert
September 11, 2024
Participant
March 31, 2022

Acontece o mesmo comigo, uma dor de cabeça imensa. Esses são os detalhes:

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000018
Exception Codes: 0x0000000000000001, 0x0000000000000018
Exception Note: EXC_CORPSE_NOTIFY

Joost van der Hoeven
Community Expert
Community Expert
March 31, 2022

Can you please share your system info? Like OS and version, CPU, RAM, GPU vRAM, Pr version? Thanks. Also a screen grab of your issue will be helpful.

FAQ: What information should I provide when asking a question on this forum?
https://community.adobe.com/t5/premiere-pro-discussions/faq-what-information-should-i-provide-when-asking-a-question-on-this-forum/td-p/3929027

Peru Bob
Community Expert
Community Expert
September 20, 2021

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

If that doesn't work,try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean install of the latest Studio Driver (NOT the Game Driver)

If that doesn't work, try creating a new project and import the old one into it.

Also, please help us help you:
https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-question-on-this-forum/td-p/3929027?page=1