Adobe Premiere Pro 15.4.1 Hangs During Exporting

Forum|Forum|4 years ago
September 10, 2021
2 replies
1219 views

Is anyone else having issues with Adobe Premiere 15.4.1 hanging during the Encoding on Export? It's stuck at 17% and is doing nothing, it's happened twice now trying to export a video and each time I've had to End Task from Task Manager.

Format H.264

Present Custom: Youtube 1080P at 60FPS

Export

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Peru Bob

Community Expert

What are the hard drives (how many, what kind, what is on each, what capacity, and how full)?

If NVIDIA graphics, make sure to use the latest Studio Driver from NVIDIA (NOT the Game Driver).

M

Michael Grenadier

Legend

try using the smart render workflow. If there's corrupt source clip, you'll be able to pinpoint the clip in the timeline

https://community.adobe.com/t5/premiere-pro/faq-what-is-smart-rendering/td-p/10648488?page=1

nishu_kush

Community Manager

Hi jarellh18189860,

Sorry for your issue.

Could you share your system specifications (CPU, GPU, RAM, OS)? Do you see any error message? Try clearing the media cache and export.

Let us know if it helps.

Thanks,

Nishu

jarellh18189860Author

Known Participant

No error messages, it just gets to a percentage and then stops. I can click cancel and it will cancel and the screen shows Rendering. I've already Rendered In & Out before Exporting. Or sometimes Adobe Premiere goes into Not Responding. This time it goes to 4% and stopped.

CPU = AMD Ryzen Threadripper 3970x 32-Core Processor 3.70Ghz

GPU = NVIDIA GeForce RTX 2070

RAM = 32GB

Windows 10 Home Build 20H2

Screen shot after clicking cancel

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