Adobe Premiere Pro 2015 9.2 crashes when playing footage

Hey, it crashes from anywhere from 30 seconds - 2 minutes after starting to play back what I've got. Any ideas?

Problem signature:

Problem Event Name: APPCRASH

Application Name: Adobe Premiere Pro.exe

Application Version: 9.2.0.41

Application Timestamp: 56a208c9

Fault Module Name: ntdll.dll

Fault Module Version: 6.3.9600.18696

Fault Module Timestamp: 59153753

Exception Code: c0000005

Exception Offset: 000000000003b6a9

OS Version: 6.3.9600.2.0.0.256.48

Locale ID: 1033

Additional Information 1: cd8a

Additional Information 2: cd8aa10440033064e549fbdf902c6762

Additional Information 3: ee97

Additional Information 4: ee97c2de1ae6eac3dd146b226b4da284

This topic has been closed for replies.

Participating Frequently

Hi Joshl32092810,

Have you tried the steps? Please let us know the status.

Thanks,

Vidya.

Participating Frequently

Hi Joshl32092810,

Sorry for the issue. It could be an issue with the GPU drivers. Have you updated the GPU drivers?

Is there any specific reason why you are using the older version of Premiere Pro? Have you tested on the latest version of Premiere Pro?

Thanks,

Vidya

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