Known Participant

Question

Adobe Premiere Pro 2021 - GPU Memory Leak

Forum|Forum|4 years ago
July 20, 2021
6 replies
6432 views

Hello,

We have a serious problem that prevents us from working. When editing UHD1 (Sony PXW-FS7 XDCAM), 4K or 6K (e.g. RED Dragon or Komodo R3D) footage, making some color grading etc. the VRAM fills up pretty fast and the preview goes black all of a sudden. It can happen after seconds of editing, especially when doing some color correction on raw footage. After restarting the program, it works for a short period, but after some time, the problem comes back. Everytime! We really can't work that way.

Our workstations:
HP z8

CPU 2 x Intel Xeon Silver 4114 2.20 GHz, 64 GB RAM

GPU Nvidia Geforce GTX 1080 Ti 11 GB, driver 471.11 Studio

and

HP z820
CPU 2 x Intel Xeon E5-2640 2.50 GHz, 32 GB RAM
GPU Nvidia Geforce GTX 1080 8 GB, driver 471.11 Studio

The problem occurs on both machines alike. Is there a solution? Thank you!

This topic has been closed for replies.

A

Amiga 1000

Participant

I'm having exactly same issues on my PC as you and I think I found a solution by accident, it's a little strange and a bit annoying but works for me.

Open the Task Manager to monitor the GPU memory while editing your project.

Reduce the size of the task manager window so that it isn't too instrusive but large enough for you to see vram usage.

Here's the strange bit. While working on your project, keep an eye on the vram, as it starts approaching maximum usage, simply tap the task manager window and watch the memeory fall off a cliff. (see attached picture)

Then resume working on your project.

It is annoying because you might have to tap the Task Manager window every 10-20 seconds while you're editing, but works wonders for playback.

Never let the vram reach it's maximum level or it won't come back down again.

Let me know if this works, I would be interested to know.

IMJMSF

Participating Frequently

WHAT! Switching to activity monitor somehow clears the rendered frames in the VRAM?

going to try this soon. That sounds wild and it sounds less painful than constantly restarting premiere.

courageous_Echo157F

Participant

Found a solution that is currently working for me.

After sticking with PP2020 for the last couple of years, I finally updated to 2022 and found this is still a massive issue. I even went as far as upgrading my GPU to a RTX A4000 to try and resolve this, eventually PP would still consume all 16GB of VRAM and crash whenever working wtih Red footage.

The workaround that has worked for me is launching the console for PP (CRTL + F12), selecting "Debug Database View" and then set "GF.RedGPUDebayer" to false.

Since I've done this, its been solid as a rock even with my old 2060 Super installed. I might send that A4000 back given its working smoothly with this workaround!

Hope this helps someone...

IMJMSF

Participating Frequently

Giving this a go. Will report back with any issues... @courageous_Echo157F what's the downside to this?

courageous_Echo157F

Participant

As far as I could figure out, mainly increased load on the CPU but certainly seemed more stable for me - days after this I switched to Mac so haven't tested as rigorously as I otherwise would have liked!

M

Mike Quigley

Participating Frequently

@adobe Surely you must be aware of this issue common!? How the heck do we solve this?

S

Scott.C.

Inspiring

Haven't edited red footage in a couple of years now I have a project and this is a show stopping bug! Adobe can you please take a look? We are using high end GPUs here (2080ti) and it will playback perfectly before crashing out!

GPU Ram fills up and then the program monitor dies!

Specs:

Windows 11

AMD 3960x CPU

GTX 2080ti GPU 11GB Latest studio Driver 511.79

128GB RAM DDR4

Running Footage off PCIe4 SSD

Latest Stable Premiere: 22.2.0 (128)

S

Scott.C.

Inspiring

Not really a full workaround but I'm having a bit more stability if I apply a lut or corrections in the red source settings vs trying to do it with Lumetri which seems to cause the memory leak. Not at all ideal but hopefully get me through this project.

M

Mike Quigley

Participating Frequently

Same problem working with R3D. Lumetri, masks, text, etc etc. VRAM (24GB !!!?) maxes out and screen goes black. Have to restart premier. Unacceptable.

RTX 3090

128gb RAM

i97600k

philbag

Participant

I'm experiencing the same issue. I'm currently editing a 90 minute stage show and began encountering this problem recently when making HSL or colour wheel adjustments on the RED angle (DSMC2 8K Helium Weapon shooting 6K). Performance had been great before making Lumetri HSL/Colour wheel adjustments. This angle is joined with multiple Sony FX6/A7Siii streams, Canon C100 and Insta360 One X2 footage, but I only have gpu memory leaks when adjusting colour on the RED stream. In task manager, I can see the vram spike to full and hold there until I close/reopen the program, but ofcourse the program hangs when trying to close it, so I'm losing a lot time to this issue everytime I make an adjustment.

CPU: Intel i9 9900K (stock clocks)
RAM: 64gb Corsair Dominator 3000mhz
GPU: Gigabyte RTX2080 8gb (w/471.41 studio driver)
MEDIA: Editing off SSDs solely

My Premiere version is v15.2.0 - there is an update available, but I won't be installing it until this project is over.

S

silbersternAuthor

Known Participant

Do you get a black preview aswell, as soon the VRAM maxes out doing colour adjustments on RED 6K footage? We are on Premiere 15.4.0, but it happend on 15.2.0, too.

philbag

Participant

Yep, I begin adjusting colour and the preview window goes black. Check task manager and the vram is full. I can temporarily see the preview window again for a bit if I move the playhead by hitting play, dragging it with my mouse or using the arrow keys but it eventually the stops showing anything and I need to restart the program. Everything works fine again until I make a colour adjustment on the RED stream.

A

Andy 1968

Inspiring

It sounds like a bug. That being said Premiere Pro buffers out several frames in advanced to VRAM. 6K R3D files might be to hard on the GTX 1080 Ti. 6K R3D is a lot of data to store to VRAM.

S

silbersternAuthor

Known Participant

Hello Andy 1968, Thank you for your response!

Unfortunately, we get the same error with Sony XDCAM MXF-UHD1-Files. It doesn't happen as fast, but it happens. The culprit seems to be color grading tasks in particular. We use the comparison view and built in color grading tools of Premiere pro (Lumetri color). No external plugins. The comparison view alone almost doubles the VRAM usage. And every subtle color edit fills the VRAM more and more. We can reproduce it within seconds, even with just one clip in the timeline.

So my question is: How much VRAM is really needed to work with R3D 6k files without major issues like that? We can't be the only ones with this kind of problem...

S

Silkr0ad

Inspiring

Hi !

As Andy said I will say that the GPU might not be powerfull enough to work on that kind of footage, so, as soon as you do color correction, the GPU can't handle it anymore.

Hope you find a solution !

G.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded