Adobe Premiere Pro 2024 Freezing on Export

Question

I downloaded Adobe Premiere Pro 2024 a couple of months ago; since then, I have been matching video and audio for a feature film with no problem. I hadn't had any trouble with Adobe until a few days ago when I tried to export a file as I always do; it worked perfectly fine until it froze at about 23%. Since then, I can edit, but every time I try to export, it has frozen on various percentages, mostly 0%, but never reaching over 27%.

I have to force exit Adobe after it freezes. It is also slow about coming up.

I have reset my preferences, uninstalled and reinstalled the program, restarted and updated my computer, and updated Nvidia to the most recent Studio driver, 551.23, and out of 2 Terabytes of space on my computer, I have 1.54 TB free. Even just giving it time doesn't work.

PC is a 12th Gen Intel(R) Core(TM) i9-12900H

31.7 GB RAM

NVIDIA GeForce RTX 3060 Laptop GPU

Any Ideas?

Thanks!

ThisGeneration.net · Accepted Answer

Thank you, I figured it out (Thank the Lord!).

I uninstalled the program, then went to my Adobe account to reinstall; I clicked the three-dot ellipsis menu beside the Install button, clicked on 'More Versions,' and installed the latest version of Adobe. My clip was exported successfully!

Thank you for all your time and help!

If you would like to see the movie we are working on the trailer to our film is on our website ThisGeneration.net

Thanks again!

Shapeshifter12 · Answer

Same thing - actually what helps me is to be patient and let it just sit there for a bit and finally in connects back to the Export function. It is weird, it happens every once in a while and I can't find the logic of it yet.

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