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arksam
Participant
December 3, 2023
Question

Adobe Premiere Pro 2024 - Preferences not working

  • December 3, 2023
  • 1 reply
  • 290 views

After updating the 2024 version, preferences and workspace are not working. When I click on any preference > General or Audio or Any Other Settings, Adobe Premiere gets frozen or hung. Even, if i click on new workspace, it's hung. 

Reset done, clean media cache, reset settings, but same. 
Other Adobe applications work totally fine.
my system:
intel core i9, 64gb ram, 2tb ssd and 4070rtx gpu.  

 

Any help ? 

 

This topic has been closed for replies.

1 reply

Ann Bens
Community Expert
Community Expert
December 3, 2023

Reinstall and use cleaner tool.