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Participant
August 20, 2025
Question

Adobe Premiere Pro 2025 - Latest UPDATE - AUG 20 - Crashes during playback

  • August 20, 2025
  • 1 reply
  • 263 views

Hello, I am editing a 50+ minute video in Adobe Premirere via my MacBookPro Late 2023, 18gb Ram, 500ssd, and using an external Samsung T9 SSD.
Premiere keeps crashing during playback. I am almost in the end of the work and need to do some minor touches in cuts and texts but it is impossible. I tried also with the Beta latest version and it is still the same.
Nothing works completely frozen. I really need some help to keep this project going would really appreciate it.

1 reply

Community Expert
August 20, 2025

You may want to start by resetting preferences. You'll need to re-open the project manually if you do this. I hope it helps. Here are the steps.

  1. Launch Premiere Pro and hold down any modifier key, such as CommandOptionShift (macOS), or CtrlAlt, or Shift (Windows). Or open it through the Preferences dialog.
  2. If you've opened the Reset options dialog by holding down any modifier key, select the relevant options, press the Continue button to perform the specified actions, and resume the launch process.
  3. Depending on the keyboard modifier (or modifiers) used, the options will be pre-selected in the dialog:

Opt or Alt: Reset app preferences

Shift: Reset plugin loading cache

Opt or Alt + Shift: Reset app preferences and reset plugin loading cache

Cmd or Ctrl + 3: Disable third-party video plugins

  1. If you've opened the Reset options through Preferences, then select your relevant options from the given dialog.
  2. After selecting the OK button, a confirmation dialog will appear, displaying the specific options selected in the previous dialog.
  3. Select OK to confirm, and the next time Premiere Pro is manually restarted, the selected options in the Reset options dialog will be processed.