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Participant
July 6, 2018
Question

Adobe Premiere Pro CC 2018 Crashes ALL THE TIME... Help

  • July 6, 2018
  • 1 reply
  • 558 views

ANYONE,

I am having an issue with the latest version of Premiere Pro CC 2018 crashing. I feel like I have tried everything suggested here in the community forum. Nothing is working. I need to assess where the source issue is. Please help! My deadlines are very tight- This results in hours of extra work each day.

Crash Specs:

It feels like the source of the crash comes from the software becoming overwhelmed. If I work slow, the crashes are few and far between. If I work fast using shortcuts, crashing occurs every 5 minutes.

Computer Specs:

macOS High Sierra

v. 10.13.5

Mac Pro (Late 2013)

Processor: 3.5GHz 6-core Intel Xeon E5

Memory 64GB 1866 MHz DDR3

Graphics: AMD Firepro D500 3072 MB

Hardrive:

I am working from a 98TB Lacie RAID  via USB-C and transfer rates of 2600mb/s

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[Moved from generic Cloud/Setup forum to the specific Program forum... Mod]

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1 reply

AnnikaKoenig
Legend
July 6, 2018

Hi shannonv95647137,

sorry you are having this trouble. Please provide a little more info. Which Premiere version? What does your timeline look like? Do the crashes happen when you do something specific, other than working fast? And when you say crash, do you mean the application shuts down or hangs? Do you have any crash logs you could share? You can find them here: ~/Library/Logs/DiagnosticReports/. Could you also share the memory preferences you set up in Premiere?