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Participating Frequently
August 27, 2018
Question

Adobe Premiere Pro Dropping Frames

  • August 27, 2018
  • 6 replies
  • 4983 views

hey everyone can you please help me out here I just did a custom built PC here are my specs

windows 10 home

32gb ram 3000 ddr4

8700k I7 not overclocked

1070 ti graphics card

1 500 ssd Samsung hard drive

it seems that adobe is still playing back footage and dropping frames like crazy and it isn't stabilizing the footage fast at all can someone please help me

I would love for it to stop dropping frames when I play back the footage and there is also a long delay from when I press the play button until it actually plays I got have cc monthly cloud if someone can please help me before I cancel it.

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    6 replies

    Legend
    August 28, 2018

    It's nice to see compassion expressed freely, as it often leads to telling good stories. Like "Hamlet" and so on.

    thanks

    Legend
    August 28, 2018

    I'm sorry that you are having trouble. As you know this forum is just users of the program helping each other to try and fix stuff or give advice.

    I personally think for your problem you'll have to be patient and give all the information possible regarding your problem ( I don't know what dropped frames means). I don't know what sources you are using, what you are exporting as, and basically don't no nothin. There are smart people here who can help but they need info to get started if they have the time.

    There is a link somewhere about " how to ask for help" somewhere here... which is a guide to supply as much info as possible cause that is relevant to solving issues.

    Good luck.

    megacinn
    Inspiring
    August 28, 2018

    No , not at all.

    You don't have to go back to CS6,.....going back to at least 12.0.1 (the january 2018 version) is sufficient enough.

    Try it, it takes you maybe 10 min installation time..no risk....I'm 90% sure that all your problems about stuttering, export/import problems will be gone. it will work super smooth.

    And I totally agree with all those who completely reject these always occuring idea :

    "give me your specs ....'ummm I see your rig is not perfectly suited for that type of media .....16GB Ram ...you should have much more....your SSD is not of a perfect typ...use M.2 from a special manufacturer .......

    ...thats (as said before) theoretical nerd stuff.  I'll guaratee , that , if you follow that advices , and invest a big bunch of money........nothing will change your situation  ....except ....reinstall an older CC-version up to 12.0.1 !

    I asked one of the highest adobe representatives for a clear hardwarerequirement for our needs.

    That means at least 4Kp30 in H264 and/or HEVC , with 2 tracks in full quality in realtime (playback).

    what did I get as an answer:

    a multicore processor at least from the Intel 6th gen (thats it ...no refence to .how many cores , which Intel I7 and XEON ? and I9 ?

    a decent graphics card with at least 4GB of VRAM (thats it .. no refence to any special Nvidia or ATI chip )

    so, if that is enough ...your rig is more than enough.

    tell you what ....

    I'm working on an ImacPro with 32GB of RAM . During my projects, which all are 4kp30 H264 material 100Mbit , and MP4 wrapper with h264 codec, even with HEVC on my timeline ...

    .....I can run at least 2-3 tracks smoothly at the same time !

    Nearly all of the footage is stabilized by the warpstabilizer (works for 2 years now perfectly even on much less powerfull macbookpro's ).

    If I have a look at the memoryconsumption , there is under no circumstances, more then 50%used.

    what is the difference ... I have been used CC up to version 12.0.1 ....

    ....starting with the totally messed up version 12.1.1 nearly nothing worked nearly as good as before. To document these problems to adobe, I switched installations between these 2 versions for 3 times....reproduceable .... it is clearly the changed hardwareacceleration in 12.1.x

    that was the reason why I already quitted my subscription.

    Adobe was so ....cannot tell this in decent words.... and refused any single problem ...

    Therefor I cannot recommend anyone staying patient and wait.... I'm not sure that they are willing and able to change that developmentline in the near future !

    It seems that the only force by what they are driven right now, is currently to make the biggest possible money out of the situation before the adobe hype goes down ....

    don't complain anymore .... either try working with the 12.0.1 , or make your decision to find a much better suitable way to work....mine is now for the next 1-3 years ..resolve 15.

    and @ Neil    we really appreciate your always present and technically substanciated help. But wouldn't it maybe one step better to investigate the real needs and userproblems.

    Sometimes , if someone asks for a HighQuality-but-LowBitrate-Codec, isn't it  quite a bit oversized ,giving him advices for an Intermediatecodec (LowBitrate-poor quality)......just an example from another thread.

    or , has PremierePro become an offline-Editingsystem (or why repeatedly telling about Proxyworkflows)

    ...it is not always the hardwarespecs

    Participating Frequently
    August 28, 2018

    I really cant thank you enough version 12.0.1 is prefect YOUR A LIFE SAVERRRRRRR.

    Participating Frequently
    August 28, 2018

    I can’t believe I had to go all the way back to cs6 can anyone help me with the stabilization why does it take forever for like 10 second clip it shouldn’t take that long. Like 4 mins

    Participating Frequently
    August 28, 2018

    Im thinking about going all the way back to CS6 but I’m unsure about it and if not then I’m going to purchase resolve.

    dukeeastwood
    Known Participant
    August 27, 2018

    It'S CC 2018, it's a horrible broken mess that 100% DOES NOT WORK, it's not your computer your footage or you, it's Premiere's incompliance.

    Reinstall CC 2017 and try that.

    Participating Frequently
    August 27, 2018

    can I still get CC 2017?

    dukeeastwood
    Known Participant
    August 27, 2018

    in creative cloud find Premiere in the list and click the down arrow to the right of "open."

    then under other version you can choose CC 2017 (11.1.4) to install.

    R Neil Haugen
    Legend
    August 27, 2018

    What media made by what, what is the drive it's stored on and connections to the mobo, and what effects are you adding?

    Neil

    Everyone's mileage always varies ...