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Participating Frequently
August 15, 2023
Question

Adobe Premiere Pro Export

  • August 15, 2023
  • 6 replies
  • 710 views

I converted some of my templates to Adobe Premiere Pro 2021 with the motion graphic panel. but when I export the preview video using Adobe Premiere Pro 2021, some of my video footage freezes.

I tried it in Adobe Premiere Pro 2022, but the result is still the same.

This topic has been closed for replies.

6 replies

Participating Frequently
October 13, 2023

i am little bit disappointed that there is no solution to my problem.

Kevin J. Monahan Jr.
Community Manager
Community Manager
October 18, 2023

Hi @Sanjaya Karalliyadda,

I got your note. Thanks so much for the message. I apologize that the community was unable to solve your issue. At this time, please contact assisted support directly to help you find a solution to this problem. The chat pod is in the lower-right corner of the screen there. Ask for the “video queue” to reach our digital video specialists. I hope they can help you. Let us know what they say so that the community can stay informed and help others having trouble with the same situation.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Peru Bob
Community Expert
Community Expert
August 16, 2023

Try exporting to a different drive.

Participating Frequently
August 17, 2023

No, it is not working. still freeze some of the video. but I figured out something, but that's not what I wanted. If I drag media to the time line and add it to the essintinal graphic panel, it works, but if media precomposes and is added to the essintinal graphic panel, it's not working. Can you please see the attached file? File 01 is not working. File 02 is working.

( this is a test file.i cant upload Essential Graphic file here )

Peru Bob
Community Expert
Community Expert
August 17, 2023

I may not be at my editing computer for a few days.  Perhaps another user may want to try those files.

Peru Bob
Community Expert
Community Expert
August 15, 2023

Uncheck Maximum Render Quality and turn off Hardware Encoding.

Participating Frequently
August 16, 2023

Yes, I tried, but it's not working.

Participating Frequently
August 16, 2023

pc specs : i7 2.9Ghz CPU, 16GB of ram, 1 TB SSD, Nvidia GTX 1650 Super

 

Peru Bob
Community Expert
Community Expert
August 15, 2023

Please post screenshots of the media properties, sequence settings, and export settings.

Participating Frequently
August 15, 2023

Please see the attachment file.

Participating Frequently
August 15, 2023

I don't import videos directly into the timeline. I use essential graphics.

Peru Bob
Community Expert
Community Expert
August 15, 2023

Try a lower bitrate.

Participating Frequently
August 15, 2023

yes, i tried, but the result is the same.

Participating Frequently
August 15, 2023

Can anyone please tell me how to fix this?