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Participant
September 2, 2026
Question

adobe premiere pro quit unexpectedly (MacOS Monterey)

Does anyone know how to fix this so it doesn't cause problems and can be used normally again? I have paid for this product.

 

11 replies

Community Manager
September 25, 2026

Hi Jeff356801010c31,​​​​​​​
We’re sorry to hear about this. We’ll get it checked, Have you submitted any crash reports recently? If so, could you please DM me the ID used to submit the report? This will help us diagnose the issue more effectively.

Thanks,
Sumeet

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MarekMularczyk
Community Expert
Community Expert
September 2, 2026

Why don’t you try installing the latest version - 2026?

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Adobe Community ExpertAdobe Certified Professional
Participant
September 2, 2026

not compatible

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MarekMularczyk
Community Expert
Community Expert
September 2, 2026

Is your computer too old?

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Adobe Community ExpertAdobe Certified Professional
MarekMularczyk
Community Expert
Community Expert
September 2, 2026

Has it happened before? Is it the first time and only happened once?

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Adobe Community ExpertAdobe Certified Professional
Participant
September 2, 2026

this is the first time

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MarekMularczyk
Community Expert
Community Expert
September 2, 2026

Is it still happening or was it just one-off?

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Adobe Community ExpertAdobe Certified Professional
Community Expert
September 2, 2026

We'll need more information, along with the full crash report rather than just the portion shown.

Please review this guide on what to include when asking a question on this forum.

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