Skip to main content
Participating Frequently
May 21, 2024
Answered

Adobe Premiere Pro Version 24.4 crashes when I try exporting

  • May 21, 2024
  • 3 replies
  • 867 views

I recently updated to the Adobe Premiere Pro Version 24.4, whenever I attempt to export it encodes and suddenly crashes. 

Troubleshooting steps done: 
- Restart Premiere Pro

- Clear cache media

- Restart computer
- Uninstall and reinstall Premiere Pro 

Is anyone experiencing the same issue that can help me solve this? If not, where can I report this?

This topic has been closed for replies.

3 replies

Participating Frequently
May 23, 2024

I tried downgrading from Adobe Premiere Pro Version 24.4 to 24.3 but it's still crashing when exporting 😞 

Ann Bens
Community Expert
Ann BensCommunity ExpertCorrect answer
Community Expert
May 21, 2024
Participating Frequently
May 22, 2024

Hey, thanks for helping. I appreciate it so much. 🙂 

Averdahl
Community Expert
Community Expert
May 21, 2024
quote

I recently updated to the Adobe Premiere Pro Version 24.4, whenever I attempt to export it encodes and suddenly crashes. 

By @Anne366153775mf8

 

  1. What happens if you export to Apple ProRes LT?
  2. Version 24.4 had some issues and were removed by Adobe. Does it work when you downgrade to version 24.3?
Participating Frequently
May 22, 2024

Hey thanks for replying! Apparently going back to 24.3 just might be the trick for this issue. appreciate the help!