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Participant
September 22, 2017
Question

Adobe Premiere Slow Responses and Constant Crashes on DELL XPS 15 9560

  • September 22, 2017
  • 1 reply
  • 518 views

After experiencing issues with the fans of my Dell XPS 15 (9560), I decided to restore the device to its factory configuration and since then I only installed mandatory updates. (EDIT: I since installed all of the available updates for my Dell and Adobe alike)

Unfortunately since I picked up Adobe Premiere again I have been experiencing major lags and constant no-response crashes, despite having the latest version of Premiere available. Interestingly the app stops responding when I enter the title text editor. Is anyone experiencing the same problem on the same laptop or a different one, I am afraid it could be a problem of the machine, but what exactly?

Obviously I already tried to reinstall, but it resulted in the same kind of glitched.

I rest my desperate hopes in you.

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1 reply

Legend
September 24, 2017

The only thing I can think to recommend is Step 4 below.

Unofficial Premiere Pro Troubleshooting Guide