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Cath101
Participant
June 15, 2026
Answered

Adobe premiere wont open a project I've worked on, on another computer. "an unknown error occurred while opening the project"

  • June 15, 2026
  • 3 replies
  • 43 views

I have been working on another computer and now need to work on the same project on a different computer.  Premiere Pro will not open the project - the message "an unknown error occurred while opening the project" come up.  Both computers are upgraded to the latest version. Please help.

    Correct answer PaulMurphy

    Do the sizes of each project file match on both machines?

    3 replies

    PaulMurphyCommunity ExpertCorrect answer
    Community Expert
    June 16, 2026

    Do the sizes of each project file match on both machines?

    Cath101
    Cath101Author
    Participant
    June 16, 2026

    This was it!  Thank you!  I didn’t check this.

    Peru Bob
    Community Expert
    Community Expert
    June 16, 2026

    Do you have a backup or an autosave that you can make a copy of and try to open?

    Peru Bob
    Community Expert
    Community Expert
    June 15, 2026

    Try creating a new project and import the old one into it.

    Cath101
    Cath101Author
    Participant
    June 15, 2026

    Thank you.  But that also comes with an error.