Participant

Question

Adobe Production Premium CS6 Install Won’t Connect to Internet

but it is connected to the internet. Anyone else having this issue on the validation process?

This topic has been closed for replies.

Community Expert

You should be able to activate CS6

But if its an upgrade you need to fill in two serial numbers.

One for 5.5 and one for the cs6 upgrade which you download from your account.

Legend

It would not help the original poster, in this case. If the OP did not register that software to begin with, then the OP is out of luck.

And the OP cannot use the retail disks to reinstall Adobe Creative Suite any more. Only the downloadable installers are usable.

Community Expert

I think that this is no longer supported for new installs

Community Manager

Ah! I see, thanks. I have not fired it up for some time.

Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

Community Manager

Which OS, Matt? Checked Firewall settings?

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

Participant

I don't have any firewalls. I have a VPN but it wasn't installed on that computer.

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