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igork32270801
Participant
September 27, 2018
Answered

Adobe products problem with nVidia driver

  • September 27, 2018
  • 1 reply
  • 1604 views

Hello! We have problems with Adobe programs like Premier Pro, Photoshop, Illustrator, After Effects. We write in Nvidia supp, they told us to contact u to recommend what version of NVidia drivers we need to use. Now we have NVidia drivers 411.63. OS Windows 10 Pro 10.0.17134.285. Adobe Premier Pro CC 12.1.2 (Build 69).

Video - Nvidia quatro p4000

    This topic has been closed for replies.
    Correct answer cvid01

    Sorry, that's may help:

    CPU - HexaCore Intel Core i7-8700K, 4300 MHz (43 x 100)

    Mother - Asus Prime Z370-P (4 PCI-E x1, 2 PCI-E x16, 2 M.2, 4 DDR4 DIMM, Audio, Video, Gigabit LAN)

    Chipset - Intel Union Point Z370, Intel Coffee Lake-S

    RAM - 32709 Мб (DDR4 SDRAM) - DIMM4: Crucial BLS16G4D26BFSC.16FD

    Video -  nVIDIA Quadro P4000

    BIOS - 0612


    Not sure if this will help. See:

    : Unable to recover from a kernel exception. The application must close

    1 reply

    Ann Bens
    Community Expert
    Community Expert
    September 27, 2018

    What problems?

    Might want to do a clean install of the Nvidia driver (411.63 is the latest)

    Sometimes the latest driver is not always the best: roll one back.

    igork32270801
    Participant
    September 27, 2018

    Tried versions: 390.77, 391.89 Now use 411.63. Same problem

    Ann Bens
    Community Expert
    Community Expert
    September 27, 2018

    If you dont tell what the exact problem is nobody is able to help you.

    What are your complete computer specs?