Adobe Programs Crashing
I have been having issues the last few days with my adobe programs crashing. It started the other day with Photoshop CS6. At seemingly random times (some times when opening a file, some times when editing a layer, some times when adding text to a layer, etc.) the program would just stop working and give the following error:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 13.0.1.34
Application Timestamp: 5269b25c
Fault Module Name: ig9icd64.dll
Fault Module Version: 21.20.16.4627
Fault Module Timestamp: 58c19d89
Exception Code: c0000005
Exception Offset: 00000000005e6430
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Additional Information 1: 5ff5
Additional Information 2: 5ff5fe5f57475e7034b5aede5c4df334
Additional Information 3: a91c
Additional Information 4: a91c53146e67418e2603943c4a391e54
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Then, the same thing started happening with Premiere Pro CC. Any time I try to open a file with the media browser, the program crashes. I've tried several different files but all of them just result in the program crashing and giving the following error:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Adobe Premiere Pro.exe
Application Version: 12.0.1.69
Application Timestamp: 5a4defd6
Fault Module Name: ig9icd64.dll
Fault Module Version: 21.20.16.4627
Fault Module Timestamp: 58c19d89
Exception Code: c0000005
Exception Offset: 00000000005e6430
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Additional Information 1: 0da1
Additional Information 2: 0da120aa35d3635cca041c493592cea9
Additional Information 3: bc82
Additional Information 4: bc82e3589756395888daf324dc3dbccd
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Here are my computer specs. Its a work laptop and my IT guys have assured me I should have no problem running the programs.
Windows 7 Enterprise
Service Pack 1
64-bit Operating System
Intel Core i5-6300U CPU @ 2.40GHz
8.00 GB RAM
Intel HD Graphics 520
