Adobe stock video cannot import into Premiere Pro

Question

Adobe stock video cannot import into Premiere Pro project.

Error: File contains more than one image descriptor.

How do I correct this? Tried to convert in Media Browser, but permissions do not allow import into MB either.

Here's the stock File link

: https://stock.adobe.com/video/laguna-beach-ca-shows-cove-aerial-video/151661371?prev_url=detail

Thanks,

Cecelia27955509wl8h · Accepted Answer

Thanks for confirming that, Cecelia. What happens when you import that media in Media Encoder? Do you get the same error?
-Sumeet

Apologies, I meant to say Media Encoder, not Media Browser. That's where I got the error, 'permissions do not allow importing in ME'.

However, I'm happy to say Handbrake solved the problem.

So all is good, thanks.

Cecelia

Sumeet_Kumar_Choubey · Answer

Hi Cecelia27955509wl8h,We're sorry to hear about this issue. Are you getting this error while importing this specific ProRes file or other ProRes media as well? Also, just to ensure that the downloaded file is not corrupt, have you tried re-downloading it to check if it's working properly? Thanks,Sumeet

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