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garyw45877340
garyw45877340
Participant
June 19, 2017
Answered

Adobe Story in Production Premium 5.5

  • June 19, 2017
  • 1 reply
  • 481 views

Hello,
I've just reinstalled Production Premium 5.5 after a bit of a hiatus - mainly for photoshop and Story.
To my surprise, when I loaded Story it wanted me to update - but when I tried to install the update I got the error message:
The application cannot be installed due to a certificate problem.  The certificate does not match the installed application certificate, does not support application upgrades, or is invalid.  Please contact the application author.

So I ignored the update and tried to log in, only to be told that it 'failed to contact live services'. So I try the offline mode and that won't work either.

So my question is this - Has adobe Story been taken away from CS 5.5??

This topic has been closed for replies.
Correct answer Rameez_Khan

Hi garyw,

Please download the offline version of Story from here: http://story.adobe.com/AIR/AdobeStory.air

Since CS 5.5 is a very old product, application upgrades aren't possible.

So my question is this - Has adobe Story been taken away from CS 5.5??

It's not taken away from CS 5.5. It was a part of CS 5.5 and we can't change that anymore. Please use the link I provided above to download Adobe Story.

Thanks,

Rameez

1 reply

Rameez_Khan
Rameez_KhanCorrect answer
Legend
August 31, 2017

Hi garyw,

Please download the offline version of Story from here: http://story.adobe.com/AIR/AdobeStory.air

Since CS 5.5 is a very old product, application upgrades aren't possible.

So my question is this - Has adobe Story been taken away from CS 5.5??

It's not taken away from CS 5.5. It was a part of CS 5.5 and we can't change that anymore. Please use the link I provided above to download Adobe Story.

Thanks,

Rameez

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