Adobe Story scripts not loading

For the past few weeks, Adobe Story has been giving me issues. It gets stuck loading scripts. The first week or so, it would get stuck loading a script, and no matter how many times I refreshed it, it didn't work. So, I'd copy the script, and the copy would work for a few weeks.

Now, nothing opens. No copies, no new documents, nothing opens as it should. Story Classic doesn't open, I cannot download the Story Desktop App, and am stuck.  Doesn't matter what browser, what computer, Adobe Story is a broken product that is holding my work hostage. I was lucky enough to have downloaded my current project as an STDOC the last time I used Story, but since it's an Adobe only filetype I can't open it with any other products.

I have projects, with deadlines that I have to follow, and this is ridiculous. Every support person I've talked to has just told me they're pushing the problem to back-end developers, and that I should wait until they contact me.

The last fellow was unable to help me solve ANY of my problems, and when he realized this was the case, abruptly ended the chat.

Has anyone found any workarounds to this issue, or even the ability to open an STDOC in another piece of software?