Al abrir Premiere Pro mi PC se reinicia

Forum|Forum|5 years ago
May 23, 2021
1 reply
2736 views

Hola, apenas compre un PC de escritorio y al intentar abrir Premiere Pro me aparece un aviso diciendo "Tu PC se reiniciará en un minuto" "Windows tuvo un problema y necesita reiniciarse. Debe cerrar este mensaje y guardar su trabajo".

Nada más es en premiere, ya que los demas programas los ejecuta sin problema.

Espero me ayuden a encontrar la solucion.

Muchas gracias.

This topic has been closed for replies.

Correct answer Kartika Rawat

Thanks for the details. What happens when you launch the application as an administrator? Right-click on the app icon > Run as an administrator.

Kartika

Kartika Rawat

Community Manager

Hi Alenjandro!

Sorry for that. Can you share more details?

What are your system specifications (OS, CPU, RAM, GPU)?
Does it happen while working on a specific project?
Which version of Premiere Pro are you using? https://community.adobe.com/t5/premiere-pro/faq-how-to-find-the-exact-version-of-premiere-pro-you-re-using/td-p/8241053

Let us know.

Thanks,

Kartika

A

Alejandro Bertín5E41Author

Participant

Hola, muchas gracias por tu respuesta.

Bueno, mi PC es un Ryzen 5 3600, 16 GB RAM, Nvidia 1650 super. Mi OS es Windows 10.

El problema es al abrir premiere, ni siqueira me deja ejecutar ningun proyecto.

Y la version de premiere es es la 15.2.0.

Espero la informacion sea útil. Muchas gracias

Kartika Rawat

Correct answer

Community Manager

Thanks for the details. What happens when you launch the application as an administrator? Right-click on the app icon > Run as an administrator.

Kartika

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