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KatharineAK
Participant
March 5, 2026
Question

All Menus grayed out

  • March 5, 2026
  • 1 reply
  • 9 views

I just started a new project, imported some video and while I can play it, I cannot do anything else.  All the menu options are grayed out.  This includes when I right click the video and attempt to change the playback speed.  Any ideas? 

    1 reply

    Peru Bob
    Community Expert
    Community Expert
    March 6, 2026

    Delete the Media Cache and Media Cache files:

    https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

     

    If that doesn't work, try resetting the preferences:

    https://helpx.adobe.com/in/premiere-pro/using/reset-preferences.html

     

    If that doesn't work, try creating a new project and import the old one into it.