Almost every image is "Broken" in some way but works fine in non-Adobe programs

Question

I often have to grab images from google images or other sites.

It doesn't matter what type the image is, .png, .jpg, .jpeg, .webp, often the Adobe programs I use will tell me the images have "a broken header" or "is corrupted" or in the case of PNGs "isn't a real PNG" but will work perfectly fine in other similar programs like DaVinci Resolve or GIMP.

It's not consistent and it's seemingly random, but I often have to repeatedly use image conversion websites to convert them to PNGs despite some of them already being PNGs. I use the normal method of saving the images (right click > save image as), is there a way to save the images that has a higher chance of working in Adobe apps that preserves quality and transparency in the case of PNGs?

Also does anyone have any idea why the errors of broken images keeps happening?

(I'm posting this to the Premiere Pro board because it's the adobe app I use the most)

Stan Jones · Accepted Answer

Here's a GDrive link with the images = https://drive.google.com/drive/folders/13LShAQwszkucAopDtaCWJvKFjtlTIFFK?usp=sharing

No idea, but I'll report what I saw.

When I downloaded them, they download from Google drive (via Firefox) as .webp. And they work fine in PR and PS including alpha transparency. Mediainfo just says the format is WebP.

If I download using Chrome, I get .png, but the size is the same, and mediainfo still says their format is WebP. They do not import to PR or PS.

When I look at a .png saved screenshot using mediainfo, it says it is format png and has more info.

I'm wondering the files are webp with a png extension.

So try just changing the extension to webp and see if they work.

Stan

Stan Jones · Answer

@Skeledom,

You may have multiple issues, and an image that can't be opened by Photoshop is going to be problematic for different reasons than some others.

So first, pick an image that cannot be opened by Premiere Pro (doesn't matter what else may not open it). Post it so we can download and test.

Stan

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